Reset My Password

To reset your password, fill in the fields below so that we can verify your identity. Your card number will be your Affinity Member Card® number.

Online password reset is not allowed for these conditions:

  • This is your first time using online banking.
  • You have a business membership.
  • You don't have an email address on file.
  • Your online account is already locked due to excessive password or security question attempts.

For online banking technical support, questions about your account or Affinity Credit Union services, call our Contact Centre at 1.866.863.6237.